AL MASAOOD IT HELPDESK

+971-2-201-7600
Login

Update Zscaler Root Certificate on MacOS

Modified on: Wed, 17 Nov 2021 11:46 AM

Steps to update ZScaler root certificate on MacOS

  • On you Mac, click Search Icon  in the top bar or “Command + space” – in windows you can you use “Ctrl + Space”, and then write Keychain Access and click on it.


Graphical user interface, text, application, email

Description automatically generated


  • In the right side of the window and under system Keychains category Right-Click on system and unlock Keychain “System” and enter an administrator username and password.

 

Note: If the Administrator account not created on the Mac, you can use the computer password if the Account has a Administration Privileges. Otherwise you have to create an Administrator Account.


Graphical user interface, text, application, email

Description automatically generated

 

 

  • After entering the right credentials, find “Zscaler Root CA” and double-click on it.
     Expand the “
    Trust” category. By Default, the first option (When using this certificate) will be “use system default”. Change it to “Always Trust”.


Graphical user interface, text, application

Description automatically generated

 

  • When you close the window, it will ask you for Administrator Password to update the settings.

 

Graphical user interface, text, application

Description automatically generated


Was this answer helpful?